Effective Date: 15.10.2025
Last Updated: 21.10.2025
Welcome to BiteRates (“BiteRates”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website https://www.biterates.com (the “Site”) and related services (the “Service”).
1. Information We Collect
a. Information You Provide
- Name, username, email address
- Profile details (e.g., preferences, location)
- Reviews, ratings, and other user content
- Communication or support inquiries
b. Information Collected Automatically
- IP address, device ID, browser type, and OS
- Access times and activity on the Site
- Cookies and analytics data
c. Information from Third Parties
- Analytics tools (e.g., Google Analytics)
- Social logins or ad partners
d. Location Data
If you choose to enable location-based features, we may temporarily access your device’s geographic location to verify your proximity to specific venues before allowing reviews or check-ins.
Your location data is used only for this verification process and is not stored, logged, or shared with third parties.
You can disable location access at any time in your browser or device settings.
2. How We Use Your Information
- To provide and improve the Service
- To verify your location for review authenticity
- To personalize user experience
- To communicate with you (support, news, or updates)
- To analyze usage and detect fraud
- To comply with legal obligations
3. Legal Bases for Processing (GDPR)
- Consent: For cookies or optional features.
- Contract: When processing is necessary to deliver the Service.
- Legal Obligation: When required by law.
- Legitimate Interests: To maintain and improve the platform.
4. Sharing and Disclosure
We share data only with trusted service providers (hosting, analytics, email) under data protection agreements.
We may also disclose data if required by law or during business transfers (e.g., mergers).
5. Data Retention
We retain your personal data only as long as needed for the purposes set out in this Policy or as required by law.
After that, data is securely deleted or anonymized.
6. Cookies and Tracking
We use cookies to:
- Enable core functionality
- Analyze traffic
- Personalize content
You can manage cookies via browser settings or consent banner.
7. International Data Transfers
If your data is transferred outside the EU/EEA, we use approved safeguards such as Standard Contractual Clauses (SCCs) to ensure GDPR-level protection.
8. Your Rights
EU/EEA/UK users: Access, rectification, deletion, restriction, portability, objection, withdrawal of consent.
U.S. (California) users: Right to know, delete, opt-out, and non-discrimination.
To exercise these rights, contact us at info@biterates.com
9. Data Security
We use appropriate technical and organizational measures to safeguard your data.
However, no system is completely secure.
10. Children’s Privacy
We do not knowingly collect data from anyone under 16 (or 13 in the U.S.).
If you believe a minor has shared data, contact us to delete it.
11. Changes to This Policy
We may update this Policy periodically.
The latest version will always be available on this page with an updated “Last Updated” date.
Contact Us
info@biterates.com
BiteRates.com