Effective Date: 15.10.2025
Last Updated: 21.10.2025
Welcome to BiteRates (“BiteRates”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website https://www.biterates.com (the “Site”) and related services (the “Service”).
Data Controller
BiteRates
Email: info@biterates.com
1. Information We Collect
a. Information You Provide
- Name, username, email address
- Profile details (e.g., preferences, optional location information)
- Reviews, ratings, and other user-generated content
- Communications or support inquiries
b. Information Collected Automatically
- IP address, device identifier, browser type, and operating system
- Access times, pages viewed, and activity on the Site
- Cookies and analytics data
c. Information from Third Parties
- Analytics tools (e.g., Google Analytics, used with IP anonymization enabled where applicable)
- Social login providers or advertising partners, where applicable
d. Location Data
If you choose to enable location-based features, we may temporarily access your device’s geographic location to verify your proximity to specific venues before allowing reviews, ratings, or check-ins.
Your location data is used solely for this verification purpose and is not permanently stored, logged, or shared with third parties.
You may disable location access at any time through your browser or device settings.
2. How We Use Your Information
We use your personal information to:
- Provide, operate, and improve the Service
- Verify user proximity to locations to enhance review authenticity
- Personalize user experience and content
- Communicate with you regarding support requests, updates, or service-related notices
- Monitor usage, analyze trends, and prevent fraud or abuse
- Comply with legal and regulatory obligations
3. Legal Bases for Processing (GDPR)
We process personal data based on the following legal grounds:
- Consent – for cookies, analytics, and optional features
- Contractual necessity – to provide and operate the Service
- Legal obligation – to comply with applicable laws
- Legitimate interests – to maintain, secure, and improve the platform
4. Sharing and Disclosure
We share personal data only with trusted third-party service providers (such as hosting, analytics, and email services) under appropriate data protection agreements.
We may also disclose personal data where required by law, court order, or governmental request, or in connection with a business transfer such as a merger, acquisition, or sale of assets.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
Once data is no longer needed, it is securely deleted or anonymized.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Enable essential website functionality
- Analyze traffic and usage patterns
- Personalize content and user experience
You can manage or withdraw your cookie preferences at any time through your browser settings or via our cookie consent banner.
For more information, please refer to our Cookie Policy.
7. International Data Transfers
If your personal data is transferred outside the European Union or European Economic Area (EU/EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to provide a level of protection consistent with GDPR requirements.
By using the Service, you acknowledge that your personal data may be processed in accordance with this Privacy Policy regardless of your country of residence.
8. Your Rights
Depending on your location, you may have the following rights:
EU/EEA/UK users:
- Right of access, rectification, and erasure
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
U.S. (California) users:
- Right to know what personal data is collected
- Right to request deletion
- Right to opt out of the sale or sharing of personal data
- Right to non-discrimination
To exercise any of these rights, please contact us at info@biterates.com.
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
The Service is not intended for children under the age of 16 (or under 13 in the United States).
We do not knowingly collect personal data from children. If you believe that a minor has provided us with personal data, please contact us and we will take appropriate steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Service after changes are posted constitutes acceptance of the revised Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@biterates.com
Website: https://www.biterates.com